Faster and Smarter Reservation Process for Your Bed & Breakfast
Accommodation dealers are frequently found ensuring that the booking of their property is managed, disciplined, and updated in real-time.
The best way is to deal with guests yourself as the owner of a B&B, but the only hassle here is that you are already preoccupied with the administrative tasks. But you can free yourself from them and spend more time on tasks that will give you a higher return on investment.
There are a few details on how you can minimize your time spent on administration tasks.
Setup Exceptional Visitor Communication
While personalized interaction should be a priority for bed and breakfast owners, it still gets dragged down the list due to engagement in other tasks. Still, maintaining relationships with the guests is an essential part of your services before, during, and after their visit.
The secret to making every guest feel well treated and distinct is to have a setup made where they are treated as a priority consistently.
You can manage something like this,
Email them as soon as you register their reservation to confirm their booking;
Remind them by emailing them a week before their stay again as means to get them excited about your services and property before they come, allowing them to recognize and know what activities are there to do within the location as well; and,
Email them when they leave for feedback and a testimonial. Promotional emails after a while is also a good way to remind them of their well-spent time with you.
With the help of a hotel reservation software program, it would permit and help you to automate such communications so you most get to set up the template in an effective manner, and it looks after the rest. The visitors will then be able to regularly enjoy the experience you have to offer and you wouldn’t need to remind yourself to e-mail them at suitable times.
Questions to Ask
The time we are registering a fresh booking is the moment when you can save yourself trouble in the future by asking the correct questions. Some bed and breakfast owners who register manually, forget to ask about the check-in schedule at the time of booking, and then you don't have any clue when will your guests arrive. This will ask for an extra effort to attempt to contact them by email to be sure so that the room is wiped clean in time.
You should add such fields of information to your reservation form. This will save you a big amount of precious time and expenses. It will be a big help to avoid double bookings. You will not need to contact your potential visitor at all due to the fact you forgot to ask or note down an important piece of information. All that’s left to do is to keep in touch with your everyday test-in and check-out schedule so you are aware of your commitments.
Centralized Room Inventory
It is a matter of habit for bed and breakfast proprietors to have separate structures for coping with direct bookings; online & offline, and agents. The trouble is when you have to spend a huge amount of your time manually updating your entire inventory, putting in the identical facts twice to make certain all systems are up to date. Since it is not the best way to preserve information, it will also additionally multiply the risk of double booking your rooms.
With the help of a pooled inventory model, you will be able to save time and manage more efficiently. A pooled inventory means that each one of your rooms is available to all your channels immediately. Your potential visitors can then book the inventory online in real-time due to the fact there’s one centralized structure that is managing all of your inventory together.
A centralized Room Inventory would mean that whether you have a direct booking - which you input manually, a direct booking which you have received via your website, or an agent booking through a third-party website, all of it is controlled and managed in one place. This all can be achieved through a hotel reservation system with channel manager functionality such as Point Click Integrate.
Point Click Integrate is an all-in-one reservation structure that may systematize all the above for you. If you are searching for ways to reduce your time spent on administrative tasks so that you can spend more time on the matters that need your time.
